Absolutely! We have recently introduced a subscription e-giftcard you can choose to gift from one month to a whole year’s worth of Reading Rocks boxes. You’ll be able to provide the lucky person with a code that they can enter at checkout to redeem their free box(es).

Find out more about our e-giftcard

Here at Reading Rocks we work really hard to bring you a carefully curated box every other month. We get the latest releases hot off the press, sometimes even before they hit the shelves. For this reason we like to keep the book selections a mystery for our subscribers – it all adds to the excitement of receiving a mystery package.

If you’re looking for a book selection curated specifically to your school’s needs, we’d be happy to help though. Just email us at [email protected]

We will take payment on (or around)the 6th of every other month. When you sign up you will be informed when the first payment will be taken (everyone pays on the same date).

If you need to check when the next payment will come out, check out the ‘How it works‘ section of the homepage.

You’ll get delivery by the end of the payment month. So if you paid on the 6th March, delivery will be with you by the end of the month.

Keep an eye out on Social Media for news on when the boxes go out. Unfortunately, we can’t give an exact date as some of the books are brand spanking new, so we have to wait for the publishers to dispatch them.

We’re sorry to hear that. We dispatch the boxes via Royal Mail tracked postage, so we will be able to check what’s happened.

Please don’t contact us until the end of the month to check where your box is as sometimes it does take a week for the boxes to arrive and even if you have one box but are still waiting for another that is normal. 

Please contact us on [email protected] from the first of the month and we’ll check the tracking information for you 🙂

We’ve been working hard at the Reading Rocks HQ to launch an all new website with lots of new functionality. We’d be sad to see you go, but we’re really pleased to say that you can now cancel your subscription directly on our website! Just log into your account, navigate to the ‘Subscriptions’ section and select the subscription you wish to cancel.

Now find the ‘Actions’ section and click the cancel button.

If you’ve already made a payment for the next subscription box when you do this, you’ll receive that box as normal, then your subscription will expire.

You’ll be able to access the members area until the end of that subscription period.

For example, if you pay for a box on 6th March 2022 and cancel on 12th March 2022 you’ll get your March box and still have access to the members area and teaching resoures until 5th May.

Absolutely! We’ve been working hard at the Reading Rocks HQ to launch an all-new website with lots of new functionality. We’re pleased to say that you can now switch between our different subscriptions directly on our website.

Follow the steps below to make the swap! Very useful if you have a new year group this year 🙂

Find the subscription you want to change

First you’ll need to navigate to your account:

Then navigate to ‘Subscriptions’ where you’ll see a list of subscriptions. Click ‘View’ next to the subscription you’d like to change:

Now scroll down to the ‘Subscription totals’ section and click ‘Change subscription’ button:

Pick new subscription box

Next you’ll be taken to the ‘Primary School subscription box’ parent page – you can select your new key stage level here – just add 1 to the selected box’s quantity in the box on the left then click ‘Switch subscription’:

Your new subscription will now be in your cart. Now you simply need to view your cart and proceed to the checkout:

Checkout

Finally, you’ll just need to checkout. Check your address information is still correct and scroll all the way to the bottom of the page – then click ‘Switch subscription’ – That’s it! You’re all done.

At the moment we don’t offer international delivery from the site, but if you contact us directly we can put a price together for you.

Please email: [email protected] for international enquiries.

Currently the statement will show a payment for £16.50 on or around the 6th of the delivery month. The reference will be ‘Braintree’, but we will be getting our own payment reference very soon to make it easier for you to see the transaction on your statement.

Payment will take on or around the 6th of every other month.

Absolutely! We’ve been working hard at the Reading Rocks HQ to launch an all new website with lots of new functionality. We’re pleased to say that you can now change your payment method directly on our website.

Add a new payment method

First you’ll have to add a new payment method – Just log into your account, navigate to the ‘Payment methods’ section and click ‘Add payment method’ then follow the on screen instructions.

Change payment method

Once that’s done you’ll need to navigate to your existing subscription in the ‘Subscriptions’ section and in the actions section click the ‘Change payment’ button.

From here you just need to select the newly added payment method.

Verification

You’ll be sent a code to your phone for double authentication – just add the code into the pop-up box and click submit.

You’ll be able to see that the payment method on that subscription has now changed if you look in ‘Payment methods’.

NOTE – you can have different payment methods for different subscriptions. Even if you make a payment method your default you will need to apply it to any existing subscription (the default will apply to any new subscriptions).

Delivery is included in the cost of the subscription for anyone in the UK – this includes the Channel Islands and the Isle of Man.